User Data & Account Management
Request Account & Data Deletion
Google Play Store Policy Compliant Account Removal Portal
At Z+ Mobile, we respect your right to control your personal information. In accordance with Google Play's User Data policy and global privacy standards, you can request the permanent deletion of your Z+ Mobile account and all associated personal data at any time.
Method 1: Delete Account Inside the Mobile App (Instant)
If you currently have the Z+ Mobile app installed on your smartphone, you can delete your account instantly by following these simple steps:
- Open the Z+ Mobile app on your device.
- Tap on your Profile or open the navigation menu.
- Go to Settings.
- Tap on Delete Account at the bottom of the screen.
- Confirm the on-screen prompt to permanently erase your profile and active session.
Method 2: Web-Based Deletion Request (If App is Uninstalled)
If you no longer have the app installed or cannot access your smartphone, submit the request below. Our data compliance team will verify and execute permanent deletion within 48 to 72 hours.
What Happens to Your Data?
Data Permanently Erased
- User profile, name, phone, email
- Saved delivery and doorstep addresses
- Authentication tokens & device push tokens
- Wallet balance & referral points
- Chat and support inquiry histories
Data Retained for Legal Compliance
- Completed past tax invoices & payment reference IDs (required by Indian financial & tax statutes for 7 years)
- Past hardware repair serial numbers to honor existing 6-month part warranties