Shipping & Delivery Details

1. Pickup & Delivery

Depending on the service and customer location, Z+ may provide device pickup and delivery services.

Pickup and delivery availability may vary based on location, service type, and operational availability.

2. Delivery Areas

Delivery is available only in locations currently served by Z+.

Customers can confirm service availability by contacting Z+ before placing a service request.

3. Delivery Time

The estimated delivery time will depend on:

• Device service or repair requirements
• Availability of spare parts
• Customer location
• Pickup and delivery schedule
• Verification or testing requirements

Any delivery timeline provided by Z+ is an estimated timeline and may change due to circumstances beyond our reasonable control.

4. Delivery Charges

Applicable pickup or delivery charges, if any, will be communicated to the customer before the service is confirmed.

Charges may vary depending on the location, distance, service type, or delivery requirements.

5. Customer Availability

Customers are requested to remain available at the agreed delivery location and provide accurate contact and address details.

If the customer is unavailable at the time of delivery, an additional delivery attempt may be arranged subject to availability and applicable charges.

6. Device Handover

The customer may be required to verify the device and confirm receipt at the time of delivery.

Customers are advised to check the device for visible external damage and confirm that the device received is the correct device.

Any issue noticed at the time of delivery should be reported to Z+ as soon as possible.

7. Delays

Delivery may be delayed due to circumstances such as:

• Traffic or transportation issues
• Weather conditions
• Service or repair delays
• Spare-part availability
• Incorrect or incomplete customer information
• Events beyond Z+'s reasonable control

Z+ will make reasonable efforts to keep customers informed of significant delays.

8. Incorrect Address or Contact Details

Customers are responsible for providing accurate delivery information.

Z+ will not be responsible for delivery failures caused by incorrect, incomplete, or outdated address or contact information provided by the customer.

9. Failed Delivery

If delivery cannot be completed after reasonable attempts because the customer is unavailable, unreachable, or provides incorrect information, the device may be returned to the Z+ service location.

Any further delivery attempt may be subject to additional charges.

10. Contact for Delivery

For delivery-related questions, customers can contact Z+ using the delivery contact number provided on the website: